Privacy Policy

1. Data Controller

BTJT LDA is responsible for processing personal data collected on this site.

Contact: privacy@grrrrrrrrrr.com

2. Data Collected

We collect the following categories of data:

Technical Data (automatic)

• IP address
• Browser type and version
• Operating system
• Screen resolution
• Timezone
• Browser language
• Browser fingerprint (canvas, WebGL, audio, fonts)

Geolocation Data

• Approximate location via IP address
• Precise location (GPS) if you authorize it

Account Data (optional)

• Email address
• Display name

3. Processing Purposes

• Legal obligation: Retention of connection data for a minimum of 12 months (European directive)
• Security: Prevention of abuse, spam, and illegal behavior
• Service improvement: Anonymized statistics
• Personalization: Display of relevant complaints based on your location

4. Legal Basis

• Legal obligation (retention of connection data)
• Legitimate interest (platform security)
• Consent (precise geolocation, non-essential cookies)

5. Retention Period

• Connection data: 12 months (legal obligation)
• Cookies: 13 months maximum
• Account data: Until account deletion
• Published complaints: Indefinite retention (public interest)

6. Your Rights

In accordance with GDPR, you have the following rights:

• Right of access to your data
• Right to rectification
• Right to erasure (with legal limitations)
• Right to portability
• Right to object
• Right to lodge a complaint with your local data protection authority

To exercise these rights, contact us at: privacy@grrrrrrrrrr.com

7. Data Transfers

Your data is hosted within the European Union. In case of transfer outside the EU, we ensure appropriate safeguards are in place (standard contractual clauses, adequacy decision).

8. Security

We implement technical and organizational measures to protect your data: encryption, access control, pseudonymization of publicly displayed IP addresses.